I was a commercial photographer in NYC, and I have owned a Ruxxac cart for at least 40 years. It has been all over the US, Europe, Asia, and the Caribbean on many, many trips hauling equipment. I'm now retired to the country and the cart is used every day for bringing in firewood. It is an outstanding cart and has never caused any problems. I recommend it to everyone.
"May I present, my Ruxxac cart, bought in 1998.
Initially it was used professionally to transport 5 very large suitcase sized sample cases all over the Republic of Ireland for more than 5 years, which it did...admirably!
After that, it was used to move home, twice.
It's also been used to move washing machines and fridges, potentially taking it over its declared load limit.
After that, it was assigned relatively 'lighter' duties delivering wine for about 5 years.
Having moved again, I'd left it at a friend's house, mistakenly thinking that it was getting some rest; I found him using it to move boulders (yes boulders!) which were definitely far too heavy for one person to lift and probably 2 or 3 times well over it's capacity...and it did it! I liberated it and now it's transporting sacks of rubbish 100m over cobbles.
I probably should have written sooner, but I thought that after 25 years of good use, the testing period was probably over!
In 98' I was initially hesitant to buy it because there were cheaper products available, I'm glad that I didn't bother with them.
I just wanted to say, thanks and well done for producing a product that works well with no fuss. It's been used and 'abused' and it's 'just a trolley', but professionally and personally it's never let me down and every time I use it, it makes me glad that I bought it.
Kudos to you."
"It's been a LONG time since I've had such competent, detailed answers and quick, personal reactions from a manufacturer.Your service is outstanding, thank you very much! Amazing!"
"I received the delivery and I'm so incredibly happy with how well they have handled this situation. The new cart is perfect. Also, a big thanks for the very nice hand-written note as well. It made my day! I'm sure I will be a life-long customer to you and that I will look to your range of products for any transportation needs in the future."
"I am a physics teacher at a high school and am responsible for the physics collection there. Every now and then we order large, heavy technical devices that the post office leaves at our school's office. From there, however, it is quite a long way to the physics rooms. With the help of your hand truck, transporting these bulky, heavy mail items is not a problem, but is actually a real pleasure. The RuXXac Exclusive is - in short - perfect. That's why I am going to buy one for my private use too."
You have a long-standing history with your RuXXac cart? We would love to hear your story and have you tell it on here.